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Work Experience

Universities, humanitarian organisations and accredited training providers — the same two jobs every time: make the course good, keep the platform up.

December 2018 – Present · Karachi

Instructional Designer & LMS Administrator

Jinnah Sindh Medical University — Institute of Medical Education (IME)

  • Designed and developed structured eLearning courses for the MHPE and CHPE postgraduate programs using Articulate Storyline 360 and Studio.
  • Full administrative ownership of the university Moodle LMS: user management, course creation, enrollment and configuration.
  • Managed end-to-end enrollment for MHPE, CHPE and other academic programs.
  • Handled course structuring, plugin management, grading setup and day-to-day troubleshooting for faculty and students.
  • Led Moodle migration projects and maintained server security on Linux-based AWS EC2 infrastructure for reliable uptime.
  • Produced supporting instructional graphics and multimedia in Photoshop and Illustrator.

January 2023 – December 2024 · Pakistan

eLearning Specialist

International Committee of the Red Cross (ICRC)

  • Led digital content development for "De-escalating and Managing Violence in Healthcare Settings," produced with ICRC, JSMU, JPMC and Indus Hospital.
  • Converted the training curriculum into a fully digitised course in Articulate Storyline 360 using instructional design best practice for clinicians.
  • Applied graphic design, animation and voice-over synchronisation to make de-escalation scenarios realistic and engaging.
  • Deployed the course nationally across multiple medical universities and healthcare institutes.
  • Travelled to Khyber Medical University, Peshawar to configure, upload and launch the course live on their Moodle LMS.
  • Coordinated directly with stakeholders across four institutions to align content with real clinical and safety needs.

January 2019 – June 2019 · Karachi

Senior eLearning Content Developer

LearningCert Inc.

  • Built self-paced courses in Articulate Storyline 360 and Studio for internationally accredited certification programs.
  • Administered the Moodle LMS: course setup, configuration and troubleshooting.
  • Handled Moodle migration and server security on Linux-based AWS EC2 servers.
  • Worked with subject matter experts to translate ITIL, COBIT, CISSP and PMP material into interactive modules.

May 2018 – May 2019 · Karachi

Instructional Designer

3i Logic

  • Developed web-delivered eLearning courses using rapid authoring and content management tools.
  • Collaborated with visual designers and interactive developers to bring courseware to life.
  • Published and tested courseware for correct behaviour inside learning management systems.
  • Interpreted storyboards into visual narratives, and handled voice-over cleaning and syncing.

February 2017 – May 2018 · Karachi

eLearning Content Developer & Designer

EDeQUAL

  • Created step-by-step problem-solving content for Math and Science curricula used in blended-learning classrooms.
  • Recorded and synchronised professional voice-overs with on-screen content.
  • Produced animations that visually explain mathematical and scientific concepts.
  • Delivered modules to partner schools including Beaconhouse, The City School, Karachi Grammar School and Indus Academy.

January 2012 – December 2017 · Karachi

eLearning Content Developer

3i Logic

  • Produced eLearning courses, infographics, educational games, video edits and graphic design work.
  • Handled Moodle administration including course uploads and user assignment.
  • Built courses for corporate, banking and education clients.
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